1. Introduction

FXCanvas ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our software and services.

2. Information We Collect

We collect the following types of information:

Account Information: Name, email address, and password when you create an account
Payment Information: Billing details processed securely through our payment provider (Dodo Payments)
License Information: License keys, activation data, and machine identifiers for software activation
Usage Data: Basic analytics about how you use our software to improve our products
Support Communications: Messages and information you provide when contacting support

3. How We Use Your Information

We use your information to:

Provide and maintain our software and services
Process payments and manage your license
Send important updates about your account or license
Respond to support requests and questions
Improve our products and develop new features
Send marketing communications (only with your consent)

4. Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Third-party services that help us operate (payment processing, email delivery, hosting)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. No method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications
Export your data in a portable format

8. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies for advertising purposes.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Contact Form
Email: privacy@fxc.studio

Privacy Policy